100% Guarantee. Zero Worries.
We stand behind every wash, press, and fold. If your clothes are damaged or lost while in our care, we’ll cover it — completely.
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How it works
Simple and transparent process
Report an issue
You should contact us within 48 hours of delivery.
We review it
Our team checks the order history and cleaning report.
You get compensated
We’ll replace or refund the item within a few days.
Because trust matters more than anything.
We know how personal your clothes are. That’s why we created our 100% Guarantee — to give you full peace of mind every time you use our service. Whether it’s your favorite shirt or a special occasion dress, we take full responsibility from pickup to delivery.
You’re fully protected.
If anything happens to your clothes while in our care, we’ll fix it, replace it, or refund you. Simple as that.
Our coverage includes:
Damage caused during washing, drying, or ironing
Color fading due to mishandling
Lost items during pickup or delivery
Misplaced tags or mismatched garments
If any of these happen, we’ll replace, repair, or fully refund the item — 100% guaranteed.
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